How mb bet Handles Your Account Data
mb bet sets out exactly what we collect when you open an account, how we store it, who can see it, and how you ask us to change...
Where This Policy Applies And Where It Does Not
Our privacy policy is written for account holders in Pakistan and other supported regions, and it describes the data practices we follow when you use mb bet. Some parts depend on where you live and on local law: if a rule in your area asks us to handle a detail differently, that rule takes priority for you. Where local law permits, we
keep one standard set of practices across JazzCash, Easypaisa, SadaPay, NayaPay and Raast, so nothing changes with the rail you pick. We do not sell your personal details, and we share only what a payment partner or verification check needs to complete your transaction. If you move country, tell us, and we will confirm whether the same terms still apply.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Reaching Our Team About Stored Details
Data questions deserve a real answer, so we keep a dedicated route for them. Write from the email address on your account and we can match your message to your profile without asking you to repeat yourself. Chat answers during Pakistani evening hours, and your account settings show most of what you need instantly.
Privacy Email
Send your question to our privacy desk and we reply from the same address each time. Include your account email so we can find your profile and answer without back-and-forth.
Live Chat
Our chat window sits inside your account and opens with your session already loaded. Ask about stored details, a closed account or a payment reference and the agent can pull the record while you wait.
Account Settings
Most data requests start here. Your profile page shows what we hold, lets you correct a name or address, and gives you a switch for promotional messages you can turn off yourself.
The Practices Behind Every Privacy Clause
We would rather show our working than ask you to take our word for it. Every practice on this page has an owner inside the company, a written procedure and a date...
Encrypted Transfer
Every page you load with us travels over an encrypted connection, including the sign-in form and your profile. The same applies to messages between our app and our servers.
Limited Access
Only staff who need a record to answer your request can open it. Access is logged and checked monthly, and withdrawn the moment someone changes role or leaves the team.
Data We Keep
We hold your account email, phone number, verification documents and transaction references for supported rails such as JazzCash, Easypaisa, SadaPay and Raast. Nothing beyond what a transaction needs.
Retention Windows
Records tied to a payment stay on file for the period the applicable rule sets, then get removed on a schedule. Account preferences you set yourself can be cleared sooner on request.
Correction Path
Spotted a wrong name, number or address in your profile? Change it yourself in account settings, or write to us and we will fix the record and confirm once it is done.
No Third-Party Sales
We do not sell your personal details to anyone. Sharing happens only with the payment partner or verification service that completes your transaction, or where a lawful request requires it.
How This Page Sits With Our Other Terms
Privacy touches everything else we publish, so the wording here has to line up with the rest. Our account terms, the rail pages and the cookie page each...
| Account Terms | The terms you accept when you open an account cover eligibility, verification and how we close an account. Our privacy policy explains what happens to your details at each of those steps. |
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| Rail Pages | Each rail we carry, including JazzCash, Easypaisa, SadaPay, NayaPay and Raast, has its own line on what a payment partner sees. Those lines match the sharing rules written here. |
| Cookie Notice | A separate notice lists the cookies our site sets, what each one does, and how to clear them in your browser. The categories there map straight onto the data uses described here. |
| App Listing | Our mobile app listing carries the same permission summary you see in the policy, worded for the store. Install it and the app asks only for the access the account and payment flow needs. |
| Contact Page | The contact page lists the same privacy desk address and chat hours shown here, so you can reach the right team from either page without hunting for a different route. |
| Settings Link | Settings is where the policy becomes something you can act on. It shows your stored details, your message preferences and the option to request a copy of your records. |
| Language Notes | We publish the policy in English for Pakistan and keep the meaning the same wherever you read it. Any translated line is checked against this page so the two never drift apart. |
Elements That Shape The Policy Layout
Policy pages can be hard work, so we shaped ours around a few fixed elements you will recognise on every visit. A short summary sits above the full...